Client Agreement
Business Name: Trail-N-Tails
Owner/Operator: Genevieve Rojas
Phone: (509) 296-9978
This Agreement is entered into between the Client (“Client”) and Trail-N-Tails, owned and operated by Genevieve Rojas (“Business”).
Acknowledgment of Risk
The Client understands that participation in outdoor dog activities, including hiking, camping, walking, transportation, and group socialization, involves inherent risks.
These risks may include:
Dog fights or injuries
Encounters with wildlife
Environmental hazards (terrain, heat, cold, water)
Illness or injury during transportation
Escape or loss despite reasonable precautions
By agreeing to this form, the Client acknowledges and voluntarily accepts these risks.
Dog Health & Behavior Responsibility
The Client confirms that their dog:
Has no known history of aggression unless disclosed in writing
Is physically capable of participating (or accommodations have been discussed)
Is up to date on vaccinations, including rabies
Is free of contagious illness or parasites
Failure to disclose health or behavioral concerns may result in termination of services without refund.
Veterinary Care Authorization
In the event of illness, injury, or emergency, the Business may seek veterinary care as needed.
The Client agrees to be financially responsible for all costs, including:
Exams
Treatments
Medications
Transportation
If the Client cannot be reached, care may be authorized up to $1000 at the Client’s expense.
Transportation Consent
The Client authorizes transportation of their dog to outdoor locations.
The Business agrees to:
Secure dogs safely
Maintain proper ventilation and climate
Use reasonable care
The Client acknowledges that vehicle travel carries inherent risk.
Group Socialization
Dogs may participate in small group outings (maximum of 3 dogs).
While dogs are carefully matched, the Client acknowledges that:
Animal behavior can be unpredictable
Injuries may occur during normal interaction
Outdoor Environment Risks
The Client understands that outdoor activities may involve:
Uneven terrain
Wildlife or insects
Natural water sources
Weather changes
Exposure to natural elements
Reasonable precautions are taken, but risk cannot be eliminated.
Lost or Escaped Dog
If a dog becomes lost or escapes:
The Business will make reasonable recovery efforts
Assistance from animal control or search services may be used
The Client acknowledges:
Tracking devices may be used
Outdoor environments carry inherent escape risk
Property Damage
The Client is responsible for any damage caused by their dog to:
Property
Equipment
Vehicles
Campsites
Other dogs
Media Release
The Client grants permission for photos or videos of their dog to be used for:
Social media
Marketing
Promotional materials
Clients may opt out within the form below.
Cancellation Policy
The Business requires advance notice for cancellations.
Late cancellations may result in partial or full charges.
Services may be rescheduled due to weather or safety concerns.
Right to Refuse Service
The Business may refuse or terminate services if a dog:
Shows aggression
Poses a safety risk
Appears ill or injured
Lacks required vaccinations
Liability Release
The Client expressly assumes all risks associated with the services and agrees to release, waive, and hold harmless the Business, its owner, employees, contractors, and affiliates from any and all claims, liabilities, damages, or expenses arising out of or related to participation in services, except in cases of gross negligence or willful misconduct.
Injury to the Client’s dog
Injury caused by the Client’s dog
Outdoor activity risks
Transportation
This does not apply in cases of gross negligence or intentional misconduct.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Washington.
Indemnification
The Client agrees to indemnify and hold harmless the Business from any claims, damages, or expenses arising from the behavior or actions of the Client’s dog, including injury to other animals, people, or property.
Fees and Payment
The Client agrees to pay all fees associated with services as communicated prior to booking.
Agreement
By submitting the form below, the Client confirms that they:
Have read and understand this agreement
Accept the risks
Agree to all terms
This Agreement shall remain in effect for all current and future services unless terminated in writing by either party.
